Now Hiring - Education Biotech Sales & Technical Support Representative Specialist in San Diego, CA

For over 25 years, InvivoGen has been providing high quality and reliable reagents allowing life science researchers to stay at the forefront of scientific discovery. InvivoGen strives to provide a great work-life balance and a relaxed yet professional environment. We are more than just a workplace, we are family.

We offer an excellent benefits package, which includes medical, dental, vision and life insurance, FSA, paid vacation, profit-sharing and retirement plans (401K).

As a Sales & Technical Support Specialist, your responsibilities will be to:

• Provide product technical and non-technical support and assistance to customers by phone, email and occasionally in person.
• Document clear and concise comments regarding customer problem and resolution.
• Escalate unresolved issues promptly to support for recommended resolutions of customer issues.
• May solicit sale of new or additional services or products
• Attend trade shows, customer meetings, and other events

Requirements:

• B.S. in cellular biology or immunology
• Minimum of 3 years of lab experience in cell culture and/or immunology
• Excellent interpersonal and communication skills
• Solid organizational and follow-through skills
• Ability to work independently and accurately in a fast-paced environment under constant deadlines
• Excellent computer skills

Job Type: Full-time

Pay: From $60,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Education:

• Bachelor's (Required)

Experience:

• Cell culture: 2 years (Required)

Willingness to travel:

• 25% (Required)

Work Location: One location